Exclusive Networks offers a host of white-label Professional Services and Accredited Technical Support capabilities that are available 24/7, every day of the year, across a large number of Vendor technologies.
Reseller Partners exploiting these on behalf of their customers benefit from:
A Different Approach
Rather than treat each standalone Vendor technology separately, extensive multi-vendor expertise is applied by individual engineers in the context of the customer’s overall infrastructure, with Level 1 & 2 support delivered in local language over the phone or onsite as required. With proactive and advanced rapid response security capabilities, as well as close ties to Level 3 Vendor support, customers enjoy a seamless support experience and non-stop case management of SLAs.
Our International Support Centre (ISC) is also a ‘Centre of Excellence’ featuring world-class training and examination facilities for Reseller engineers and end user professionals seeking all levels of technical accreditation.