Exclusive Networks offers a host of white-label professional services and accredited technical support capabilities that are available 24/7, every day of the year, across a large number of vendor technologies.
Reseller partners exploiting these on behalf of their customers benefit from:
A Different Approach
Rather than treat each standalone vendor technology separately, extensive multi-vendor expertise is applied by individual engineers in the context of the customer’s overall infrastructure, with Level 1 & 2 support delivered in local language over the phone or onsite as required. With proactive and advanced rapid response security capabilities, as well as close ties to Level 3 vendor support, customers enjoy a seamless support experience and non-stop case management of SLAs.
Our International Support Centre (ISC) is also a ‘centre of excellence’ featuring world-class training and examination facilities for reseller engineers and enduser professionals seeking all levels of technical accreditation.