PROFESSIONAL SERVICES & SUPPORT

Our Professional & Support Services provides multi-vendor professional and technical services that enable reseller partners to add significant value throughout every stage of the customer lifecycle. If you have a specific request or enquiry, please contact the team. Read on to explore our complete service offering and how our team is adapting to ensure you and your customers have the services needed at this time.

SERVICE OFFERING

Pre-Sales Support Services.

SERVICE OVERVIEW

Our Pre-Sales Team are on hand for virtual conferencing and online demos to support you on working from home projects and other BAU sales activity.

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SERVICE OFFERING

Technical Support Services.

SERVICE OVERVIEW

Our 7x24x365 support team are working round the clock to ensure customers can access systems remotely and securely via VPN access.

We are also seeing an influx in secure access cases, our team are providing great support to customers with capacity and scaling issues when needing to access their corporate networks.

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SERVICE OFFERING

Training.

SERVICE OVERVIEW

We have moved all of our Training courses to virtual environments via GoToTraining. Don’t miss out on that vital accreditation that can support your business and customers.

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SERVICE OFFERING

Finance and Leasing.

SERVICE OVERVIEW

During this time there may be unbudgeted but business critical projects that end users require from you. Our full range of offerings and capabilities can support every part of the supply chain.

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SERVICE OFFERING

Logistics and Field Services

SERVICE OVERVIEW

Our operations team are working extended hours for order processing on key support products to ensure business continuity for end users.

If you need to address global technology needs, we have the answer in the form of global project management, logistics and on-site support services available across more than 100 countries worldwide.

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