EMEA Services Operation Specialist

Country: Global    Department: Services    Location: EMEA - Flexible - UK or France Preferable

About the role

As a EMEA Services Operation Manager, you will be supporting Exclusive Networks EMEA services team at a global level. Your scope of covered services will include: training, support, professional services, and any new service to be added to service portfolio

Your missions will include:

  • Services Tool management: Maintain and optimize services report & tools to increase sales teams’ performance and improve management of services activity
  • Pricelist management: Manage and update services SKU lists and associated pricelists, communicate to the local teams and ensure proper usage.
  • Process optimization: Identify smart ways to smooth services sales process, and implement with sales teams
  • Sales/Operation enablement: Support team on services sales/operation process on a day-to-day basis and help them navigate the Exclusive Networks services ecosystem
  • Performance monitoring: Monitor services results globally and prepare reports to either local teams or Exclusive Networks head of Services Excellence.

Who we are looking for

As a EMEA Services Operation Manager, you can demonstrate the following skills:

  • 2+ year experience in IT services industry (preferably with an experienced distributor)
  • Background in sales operations
  • Self-motivated and strong team player
  • Speed and accuracy in dealing with requests
  • Comfortable working in a fast-paced, innovative, multi-country environment
  • Ability to create good professional relationships in a multi-cultural environment
  • Strong analytical skills
  • Experience working with international teams and across geographical boundaries a plus
  • Fluent in English (written and spoken)


This role offers excellent opportunities to learn and develop in Exclusive Networks, by evolving on a strategic topic with high top-management exposure

About Exclusive Networks

Exclusive Networks is a global trusted cybersecurity specialist for digital infrastructure helping to drive the transition to a totally trusted digital future for all people and organisations. 

Our distinctive approach to distribution gives partners more opportunity and more customer relevance. Our specialism is their strength –equipping them to capitalise on rapidly evolving technologies and transformative business models.The Exclusive Networks story is a global one with a services-first ideology at its core, harnessing innovation and disruption to deliver partner value.  

With offices in 43 countries and the ability to service customers in over 170 countries across five continents, Exclusive Networks has a unique ‘local sale, global scale’ model, combining the extreme focus and value of local independents with the scale and service delivery of a single worldwide distribution powerhouse.  

Exclusive Networks is listed on the Euronext Paris stock exchange (Ticker: EXN). For more information visit www.exclusive-networks.com. 


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