“I just wanted to reach out to ask if you could pass on my gratitude to Sean Coupland (2nd Line Support Technician) for staying at our office until 7:15pm last Friday evening to resolve a complex customer issue via WebEx. Chris, Roberto and I were extremely impressed by his dedication and enthusiasm.”
“Just a quick note to say thanks to Conor McGuinness (Demand Creation Team Member) for his efforts on Thursday at our customer call-out day. He put in a stellar effort, was always making calls and made a good impression on our customer. Hopefully he can join us again when we run these call-out days with the team on a monthly basis.”
“To everyone who has assisted with this case, thank you, thank you, thank you!!! It is finally working, and it’s Friday!! Thank you so much for all your assistance and the friendliness of everyone I have spoken to with regard to this issue.”