System Engineer: East Africa

Country: Africa    Department: IT    Location: Kenya

About the role

Key Skills

  • Provide the business knowledge and technical skills to implement technical strategies, evaluate products and provide a superior level of technical support that benefit the company
  • Deliver product demonstrations and presentations to show the functional and technical capabilities of the relevant product to meet the customer’s needs
  • Must be able to a build a BOM (Bill of Material)
  • Provide Technical support on the product and understand technical value proposition
  • Design, Implement and Document Client POC solutions and requirements
  • Assist with project plans and network diagrams
  • Provide post-sales technical support at a mid-level to resellers and end users
  • Analytical Ability effectiveness in analyzing situations and identify key requirements
  • Ability to work both independently and in a team-oriented, collaborative environment

Who we are looking for

Experience & Education

(Required Qualifications, Training, and Experience)

  • Min 5 years’ Networking and Security experience in a similar environment
  • Working technical knowledge of networking protocols and standards (QoS, VRRP, WCCP, SSH, HTTPS, IPSec
  • Some understanding of Security products (Firewalls, NGFW, IPS, IDS, Analyzer, Sandboxing, VPN, IPSEC)
  • Experience in troubleshooting and configuring enterprise networks
  • Experience in assisting the sales team during client meetings to provide technical knowledge
  • Understanding of security and encryption techniques would be advantageous (IKE, SHA, MD5)
  • Experience in similar products, Cisco, Palo Alto, Checkpoint
  • Experience in IT Distribution and Reseller Channel
  • Experience in Routing, Switching, TCP/IP and Load Balancing


  • Grade 12/Matric Certificate
  • IT Degree / Diploma
  • Fortinet NSE4 (Advantageous)
  • Cisco CCNP R&S or equivalent
  • CompTIA A+ / N+ / S+

About Exclusive Networks

Exclusive Networks is a global trusted cybersecurity specialist for digital infrastructure helping to drive the transition to a totally trusted digital future for all people and organisations.

Our distinctive approach to distribution gives partners more opportunity and more customer relevance. Our specialism is their strength – equipping them to capitalise on rapidly evolving technologies and transformative business models.

The Exclusive Networks story is a global one with a services-first ideology at its core, harnessing innovation and disruption to deliver partner value. With offices in 43 countries and the ability to service customers in over 150 countries across five continents, Exclusive Networks has a unique ‘local sale, global scale’ model, combining the extreme focus and value of local independents with the scale and service delivery of a single worldwide distribution powerhouse.



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