Digital Sales Specialist

Country: Malaysia    Department: Sales    Reports to: Digital Sales Team Lead

About the role

Digital Sales Specialist will play a fundamental role in generating quality sales leads.

Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails. Understanding customer needs and requirement. Routing qualified opportunities to the appropriate sales executives for further development to business closure.

Roles & Responsibilities

  • To provide customer sales support and admin sales support to all the local sales team.
  • Action all quotes requests from customer and/or your manager as part of a team to meet expected SLAs.
  • Work as part of team and independently as required.
  • Follow up renewal opportunities generated by Exclusive Networks’ Boomerang Life Cycle Management System as directed.
  • Follow all processes and procedures that are relevant to your role.
  • Analyse customer requirements and supply quotes.
  • To meet monthly KPI’s that are set.
  • To liaise effectively with other areas of Exclusive Networks Pty Ltd to ensure maximum sales efficiency.
  • To support the marketing and business development of Exclusive Networks’ portfolio of products and services.
  • To support the strategic development and operational management and performance of an organisation going through an exponential growth period.
  • To use and maintain company systems and processes and to provide timely information on a regular and ad-hoc basis.
  • In addition to these functions, employees are required to carry out such other duties as may reasonably be required.

Relevant Experience

  • Minimum 3 years experience in sales coordination role
  • Proficiency for MS Excel
  • A positive, confident and determined approach
  • Ability to handle and cope with rejection
  • A high degree of self-motivation with ability to work independently and as part of team


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