Enable your customers with a complete services wrap.
Global Services Operation (GSO) is a full lifecycle service wrap of professional global services available when and where you need it. Focused on outcomes, it delivers true added value to plug the gaps in your own local service capabilities.
Think of it as part of your team, working alongside your people, giving you the potential to expand your service offering globally.
For when projects need scoping, not simply fulfilment. Technical discovery and fact finding. Understanding what is in place today and how it can be enhanced.
The key to successful deployments is preparation, communication and control. Our skills and scale deliver a high quality, consistent customer experience, worldwide.
Your customers can relax and be confident that their infrastructure is in safe hands. GSO orchestrates support delivered by highly skilled technical people via our 24/7 command and control centres.
We help businesses carry out their duty of care to operate in an ecologically responsible way. Our sustainability services simplify and manage the end-of-life process for technology solutions, enabling customers to reduce environmental impact while executing IT transformation.
We provide services across multiple vendors in the following technology areas: End User Technology, Wireless, Cyber-Security, Data Communications, Unified Communications and Cloud.
Within our global network, we have access to around 5000 engineers.
Our network extends globally, and we have contracts in over 150 countries today. Check our Interactive Map for our coverage.
No. All GSO services can be consumed A La Carte. Where customers identify a gap in their capabilities, they can use GSO global coverage and skills to fill that gap in a collaborative partnership.
We focus on culture, flexibility and agility. We can move as quickly as our customers need us to and instead of selling pre-conceived services, we listen to and understand our customers’ service requirements so that we deliver exactly what they require. We also understand that humans deliver the services and humans are consuming the services, so our focus on ensuring that our people understand and fit our customers’ cultures ensures seamless delivery and high customer satisfaction.