EXCLUSIVE GLOBAL DEAL DESK BENEFITS
Streamline global cybersecurity deals with Exclusive Global Deal Desk
Expert coordination, faster closures and enhanced customer experience. Navigating the complexities of global cybersecurity deals can be challenging. The Exclusive Global Deal Desk is here to streamline the process, offering a range of benefits that help you act quickly, efficiently, and confidently in this fast-paced, competitive world.
On call 24/7
We’re on call 24/7.
Our support engineers offer expert triage, diagnostic and solution support at both Levels 1 and 2 as well as close ties to Level 3 vendor support. Clients enjoy a seamless support experience and non-stop, proactive case management against clearly defined Service Level Agreements.
4-hour advanced hardware replacement
We can get you back on the road in 4 hours.
We offer 4-hour advanced hardware replacement on Palo Alto Networks devices, minimising downtime in the event of hardware failure. We cover most of the UK by multiple hardware depots, and a team of engineers who will deliver and assist with racking/stacking the replacement device.
The highest level of certification
…and we’ve got the services to back it up.
We have a large team of engineers holding the highest level of certification available in Palo Alto Networks products including the PCNSE and PCNSC qualifications. We are also a Certified Professional Services Partner with Palo Alto Networks which allows us to deliver consultancy on their behalf.
In person. Remote. Working hours. Out of hours.
Your customers can relax knowing that they can utilise our out of hours service to avoid the risk of disruption & downtime during business hours.
Installation and configuration services
We’ll GET you GOING with our installation and configuration services.
If you don’t have the engineers to get your customers kit installed and configured, don’t worry! We’ve got a range of installation and configuration services to GET GOING.
WE COVER
Our vision is to create a totally trusted digital world for all individuals and organisations.
- PA3XOO series
- PA400 series
- PA5X00 series
- PA800 series
- VM Series Panarama
- Prisma Access
