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Privacy & Cookie Policy

This Privacy & Cookie Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by Exclusive Networks and our subsidiary company Big Technology. If you have any requests concerning your personal information or any queries with regard to these practices please contact Head of Marketing at marketing@exclusive-networks.co.uk. Please note that all data thus captured will be used and held in accordance with the requirements of the Data Protection Act 1998.

Information collected
We collect information from visitors to this website through the use of online forms, email hyperlinks, downloadable content and contact us webpages.

We collect your details when you email us with an enquiry.

In addition to the above, we collect information automatically about your visit to our website. Please see our Cookies Section for more details.

Use of personal information
We process personal information collected via this website for the purposes of:

Providing information about products and services
Providing and personalising our services
Dealing with your enquiries and requests
Data Capture Information
We will send you information according to the preferences you submitted via our online. If you would like to change these preferences at any point, please email us at marketing@exclusive-networks.co.uk or call us on 0845 521 7217. Alternatively you can also write to us at Head of Marketing, Exclusive Networks, Alresford House, Mill Lane, Alton, Hampshire, GU34 2QJ.

Please note that your information may be used to send you details of those products or services that we offer that we have identified as likely to be of interest to you. This will be in the form of an email or by post and occasionally by a follow up telephone call. This will be in accordance with the preferences that you indicated when you completed the online form. We act strictly within the B2B guidelines.

If at any point you would like to opt-out of receiving communications from us, or would like to change the channels (such as email or post) that we use to contact you, please contact Head of Marketing at marketing@exclusive-networks.co.uk. You can also write to Head of Marketing, Exclusive Networks, Alresford House, Mill Lane, Alton, Hampshire, GU34 2QJ or you can amend your preferences here.

From time to time we would like to be able to pass your information to carefully selected third parties that offer products or services that we have identified as likely to be of interest to you. As a business you will have automatically opted-in to receive such communications or when you entered into an agreement with us.

You may ask us at any point not to share your information with third parties for this purpose, by contacting Head of Marketing at marketing@exclusive-networks.co.uk. You can also write to Head of Marketing, Exclusive Networks, Alresford House, Mill Lane, Alton, Hampshire, GU34 2QJ or you can amend your preferences here.

We will only disclose data when obliged to disclose personal data by law, or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation, or we have your consent, and to the following:

Other companies within our Group of companies
Business partners;
Suppliers we engage to process data on our behalf;
Successors in title to our business.
From time to time, as part of our service, we may pass your information to a data processor. This is done in accordance with the Data Protection Act 1998.

Other websites
Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.

Subject access requests
You have the right to see what personal data we hold about you. To obtain a copy of the personal information we hold about you, please write to us at Head of Marketing, Exclusive Networks, Alresford House, Mill Lane, Alton, Hampshire, GU34 2QJ. Please note that we reserve the right to charge a fee of up to £10 for any such request.

Internet-based transfers
Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Use of cookies
Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

(1) About cookies
Cookies are files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identity and track users as they navigate different pages on a website, and to identify users returning to a website.

Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

(2) Credit
This document was created using an SEQ Legal template.

(3) Cookies on this website
We use both session cookies and persistent cookies on this website.

We will send to you the following cookies:
(1) Session
(2) Exclusive_avia_banner
(3) Google Analytics
(4) Munchkin

Cookie 1 is a session cookie, whereas cookies 2, 3, 4 is a persistent cookie.

(4) How we use cookies
Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

We may use the information we obtain from your use of our cookies for the following purposes:
(1) to recognise your computer when you visit our website;
(2) to improve the website’s usability;
(3) to analyse the use of our website;
(4) in the administration of this website;

(5) Third party cookies

When you use our website, you may also be sent third party cookies.

Our service providers may send you cookies. They may use the information they obtain from your use of their cookies:
(1) to track your browser across multiple websites;
(2) to build a profile of your web surfing;
(3) to target advertisements which may be of particular interest to you.

(6) Blocking cookies
Most browsers allow you to refuse to accept cookies. For example:
(1) in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector
(2) in Firefox you can block all cookies by clicking “Tools”, “Options”, and un-checking “Accept cookies from sites” in the “Privacy” box.

Blocking all cookies will, however, have a negative impact upon the usability of many websites.

(7) Deleting cookies
You can also delete cookies already stored on your computer:
(1) in Internet Explorer, you must manually delete cookie files;
(2) in Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you “clear private data” (this setting can be changed by clicking “Tools”, “Options” and “Settings” in the “Private Data” box) and then clicking “Clear private data” in the “Tools” menu.

Obviously, doing this may have a negative impact on the usability of many websites.

(8) Contact us
This website is owned and operated by Exclusive Networks Ltd.

If you have any questions about our cookies or this Cookies Policy, please contact us by email info@exclusive-networks.co.uk, by telephone 0845 5217217 or by post, Alresford House, Mill Lane, Alton, Hampshire, GU34 2QJ.

Please note that this privacy policy is subject to change from time to time. It was last updated in November 2014.

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