Consulting & professional services

Incredible value at each stage of customer lifecycle, from pre-sales consultancy through to implementation and fully managed services.

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Our Lifecycle Services Portfolio

  • Assess

    Technical pre-sales support
    Our technology specialists and experts will offer dedicated presales support by answering any technical questions.

    Demo, Pilot and POC
    ‘Seal the Deal’ by using our lab or site-based demos and POCs, plus pre-configuration and a full suite of staging services

    Security Audits
    Our security audit assesses IT, application, and user environments with analysis, consultation, reporting, and actionable recommendations.

    Configuration Assessments
    Our assessments benchmark capabilities, comparing current strategies’ benefits to potential investments in new technology or gap-closing efforts.

    Wireless surveys
    To support the initial design effort and ongoing maintenance of wireless solutions, we offer a range of affordable off- site and on-site environmental surveys.

  • Design

    Technical Workshops
    Our workshops unite teams, fill knowledge gaps, and accelerate project success by building collaborative solutions and business cases.

    High and Low-Level Designs
    We capitalize on our vast knowledge and expertise to design solutions for our customers’ ever-changing, complex world.

  • Deploy

    Pre-staging
    We offer full pre-staging support, including pre-configuration, testing, labelling of devices, and global logistics.

    Managed Deployment
    Our expert skills will ensure successful global deployments by meeting tough requirements with coordinated global project management and implementation

    Installation and configuration
    Our experienced engineers will execute installations, configure and test efficiently to ensure seamless functionality and handover aligning with your requirements.

  • Support

    24×7 Premium Support Centre
    Our premium support provides 24×7 technical support, 4hr RMA with certified engineers in 120+ countries, ensuring high customer satisfaction and a strong NPS track record, all at an affordable price.

    24×7 Networks Operations Centre
    Our 24×7 advanced NOC ensures infrastructure availability and performance with remote monitoring, issue resolution and proactive maintenance.

    Managed Security Services
    Avoid SOC setup costs and stay secure with our 24×7 solution, supporting multiple technologies across cloud platforms by our accredited engineers.

    Engineer onsite
    Our experienced engineers provide ‘smart hands’ on-site support within an SLA, extending your hardware support for business continuity.

  • Educate

    Authorised Training Centre
    Our in-house trainers offer vendor-approved courses virtually and onsite at Exclusive Training Centres, supported by leading vendors, some of whom we host Authorised Training Centres for.

  • Optimise

    Health Checks
    We add extra value with consultancy projects throughout the customer lifecycle to ensure your solution’s optimal performance for peace of mind.

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Proven to grow partner business with flexible global services capability

Exclusive Networks Consulting & Professional Services scale to match the needs of all channel partners, regardless of their customer requirement. It gives you the ability to scope, implement and evolve projects by augmenting your service capabilities with our skilled, expert specialists.

Stand out from competitors and access larger deal opportunities and tap into higher-margin services under your own brand by offering incredible value throughout the customer lifecycle. Partners can select from a range of modular and bespoke services to meet local, multi-national or global needs.

Our people and our resources are what make for a great service experience and enables us to reach any location at any time and support your expansion for larger deals and projects.

  • Over 1,200 cyber and cloud certified
    technical and salespeople
  • On-the-ground specialists in more
    than 100 countries
  • A ratio of 1:2 technical people to
    sales on average
  • Over 600 of our own Exclusive engineers
  • Access to a network of over 10,000
    trusted     third-party engineers globally
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Aligned with vendor
best practice

Exclusive Networks’ Consulting & Professional Services are delivered by engineers and consultants who understand and are sensitive to commercial channel dynamics, have extensive experience of real-world projects in all industry sectors, and are accredited to the relevant vendor skillsets to ensure consistency and alignment with the latest technology best-practice.

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