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Exclusive Networks S.A., a company registered in France with registration number 839082450, located at 20, Quai du Point du Jour, 92100 Boulogne-Billancourt, France, together with its subsidiary undertakings (“Exclusive Networks”, “we”, “us”, “our”), are the data controllers of your Personal Data.
From websites visitors, we may collect the following Personal Data:
From our customers, suppliers, and business partners, we may collect the following Personal Data:
We use Personal Data we collect for our business purposes including:
Providing our website and Services. Exclusive Networks uses your Personal Data to perform the Services requested and fulfil its obligations.
Assessing, improving user experience and personalize our Services. We process device and usage data (e.g., how long you spend using our website, your usage and trends) in order to analyse trends, assess and improve the overall user experience with our Services (such as providing content or features that match interests) and provide our users with more relevant content and service offerings.
Your consent (cookies).
Handling contact, user support requests and communicate with you. We use your Personal Data to request feedback and to contact you about your use of our Services. If you request user support, or if you contact us by other means including via a phone call, we process your personal information to perform our contract, fulfil your requests and communicate with you.
Sending marketing communications. We may use your Personal Data to send you marketing information on our products and services that we offer and that we have identified as likely to be of interest to you. This information may be sent to you by e-mail, by post and, possibly, by phone call. To the extent your consent is required and you have provided your prior consent, such consent can be withdrawn by you at any time.
Your consent (cookies).
Promoting the security of our website and Services. We process your Personal Data by tracking use of its website and Services, verifying accounts and activity, investigating suspicious activity and enforcing our terms and policies to promote the safety and security of the Services, systems and applications and to protect our rights and the rights of others.
Our legitimate interest: management of the website and Services.
Complying with legal obligations. We process your Personal Data when cooperating with public and government authorities, courts or regulators in accordance with our legal obligations under applicable laws to the extent this requires the processing or disclosure of Personal Data or is necessary to protect against misuse or abuse of our websites, to protect personal property or safety, to pursue remedies available to us and limit our damages, to comply with judicial proceedings, court orders or legal processes or to respond to lawful requests.
Compliance with legal obligations.
In addition, we may use your Personal Data for additional specific purposes made clear at the point of collection of your Personal Data.
We share your Personal Data with the following third parties, which may vary from time to time and may be different according to where you are located when you access the Services:
With whom do we share your Personal Data?
Why do we share it?
Our marketing and business partners
We may share your Personal Data with our selected marketing sales partners, who help us manage our advertising, and enable us to send you information about products and services which we have identified as being of potential interest to you.
Third party service providers such as: marketing, IT services providers
We may need to share your Personal Data with certain third parties so that they can perform services on our behalf, improve your user experience, develop our business, or help us anticipate and fix any problems with our Services.
Third parties requiring information for legal reasons, or law enforcement bodies.
We may share your Personal Data with others if the law requires us to, or if we think it is necessary to comply with the law. We may also share your Personal Data if we need to do so to protect or defend our legal rights, or those of others. We may disclose this Personal Data to investigate and protect our users from fraudulent, abusive, inappropriate, or unlawful use of our Services.
We share your Personal Data with our affiliates on a continuous basis for human resources management and business operations as the IT system is global, to the extent such sharing of your Personal Data is made in accordance with applicable law and in accordance with our Intra-group Data Transfer Agreement. The list of our affiliates is available in the annual Group Universal Registration Document updated yearly (see our website, investors page).
We will enter into data processing agreements with all the third parties that process Personal Data on our behalf.
Exclusive Networks retains Personal Data to the extent necessary to reasonably serve customer relations, to meet our compliance and legal obligations, to enhance security and fraud prevention, and for audit purposes.
We may also retain your information during the period of time needed for us to pursue our legitimate interest, respect our legal obligations, resolve disputes and enforce our agreements. We determine the appropriate retention period for the Personal Data on the basis of applicable legal requirements or data protection authorities’ requirements (such as applicable statutes of limitation).
If you would like to find out how long we keep your Personal Data for a particular purpose, you can contact us at email@example.com.
To run our global operations, we may transfer and access your Personal Data from around the world, including from other countries in which we have operations to affiliates, service providers and other recipients for the purposes mentioned above.
a) ensure that there is an adequacy decision by the European Commission in case of transfers out of the EEA which means that the recipient country is deemed to provide adequate protection for such personal data;
b) enter into an intra-group data transfer agreement within our group compliant with the European Union Standard Contractual Clauses; or
c) enter into the standard contractual clauses as issued by the European Commission. These standard contractual clauses include certain safeguards to protect the personal data.
We take appropriate technical and organisational measures to safeguard your Personal Data that you provide to us against unauthorized or unlawful processing and against accidental destruction, loss or damage, including through use of appropriate organisational and technical measures.
In the course of provision of your Personal Data to us, your Personal Data may be transferred over the internet. Although we make every effort to protect the Personal Data which you provide to us, the transmission of information over the internet is not completely secure. As such, you acknowledge and accept that we cannot guarantee the security of your Personal Data transmitted to our website and that any such transmission is at your own risk. Once we have received your Personal Data, we will use strict procedures and security features to prevent unauthorised access to it.
You have the following rights:
These rights can only be exercised by the natural person directly concerned. To exercise your rights, please contact us by using the information in Section below (“How to contact us”). We will respond to all legitimate requests as soon as possible.